1) Scope

This Policy covers phenomenalascentions.com and related services (collectively, the “Services”) operated by Phenomenal Ascensions LLC (“Company,” “we,” “us,” or “our”). By using the Services, you agree to this Policy and our Terms & Conditions.

2) Notice at Collection (Summary)

We may collect the following categories of personal information for the purposes listed below:

• Identifiers: name, email, phone, postal address, IP address, device IDs.
• Commercial Information: purchase history, service selections.
• Internet/Network Activity: pages viewed, analytics events, cookies, logs.
• Geolocation Data: approximate location inferred from IP (city/region).
• Professional/Business Info: company, role, website.
• Communications: messages, support requests, call/SMS metadata.
• Inferences: preferences derived from interactions.

Purposes: provide and secure Services, fulfill requests, customer support, account notifications, SMS reminders (if opted in), marketing (where permitted), analytics, fraud prevention, legal compliance.

Retention: kept no longer than necessary for the purposes or as required by law (see Data Security & Retention).

Do Not Sell/Share: We do not sell your personal information. If we ever “share” (as defined under CPRA) for cross-context behavioral advertising, you will have the right to opt out at Privacy Choices.

3) Information We Collect

3.1 Personal Information You Provide

Contact details, business information, content submissions, payment-related info processed by secure third-party processors, and preferences (e.g., consent choices).

3.2 Automatically Collected Data

IP address, device/browser details, pages visited, timestamps, referring/exit pages, approximate location (city/region), and cookie/SDK identifiers.

3.3 Sensitive Information

We do not intentionally collect sensitive personal information unless you choose to provide it (e.g., for identity verification). Do not submit sensitive data you do not want processed.

4) Sources of Personal Information

• You, when you complete forms, register, request support, or communicate with us.
• Automatically, via cookies/SDKs/analytics tools.
• Service providers and partners assisting our operations (e.g., hosting, analytics, email/SMS delivery).

5) How We Use Personal Information

• Provide, personalize, and improve the Services.
• Process transactions and deliver purchased services.
• Communicate about accounts, security, updates, and appointments.
• Send marketing emails/SMS (with appropriate consent and opt-out controls).
• Debugging, fraud prevention, and security monitoring.
• Comply with legal obligations and enforce terms.

6) How We Disclose Personal Information

• Service Providers: hosting, CRM, analytics, email/SMS delivery, customer support.
• Business Transfers: during mergers, acquisitions, or asset sales.
• Legal Compliance: to comply with law or protect rights, safety, and security.

We do not sell personal information. If we ever engage in “sharing” for cross-context behavioral advertising, we will provide a clear opt-out mechanism at Privacy Choices.

7) SMS/Text Messaging Terms & Consent

By providing your mobile number and affirmatively opting in (e.g., checking a consent box, texting a keyword, or verbally consenting to a representative), you agree to receive recurring SMS/text messages from Phenomenal Ascensions LLC, which may include service updates, account notices, appointment reminders, and promotional messages related to our services.

7.1 Program Description & Frequency

Messages may include onboarding alerts, scheduling notices, project status updates, security verifications, and marketing offers. Message frequency varies.

7.2 Cost

We do not charge for SMS, but message & data rates may apply from your carrier.

7.3 Opt-Out

Reply STOP to cancel at any time. After you send STOP, we will send one final message confirming your opt-out. No further messages will be sent unless you re-opt in.

7.4 Help

Reply HELP for assistance or contact [email protected] or (737) 497-1627.

7.5 Consent Not a Condition

Your consent to receive SMS/text messages is not a condition of purchase. You can obtain services without SMS by contacting us via email or phone.

7.6 Eligibility & Number Ownership

You represent that you are the current subscriber or customary user of the mobile number and at least 18 or the age of majority. Notify us promptly if you change or deactivate your number.

7.7 Carriers Disclaimer

Carriers are not liable for delayed or undelivered messages. Delivery depends on your carrier network.

7.8 SMS Data & Privacy

We may collect your number, carrier, device details, and message interaction data to operate the program in accordance with this Policy. We do not sell your mobile number.

8) Cookies, Analytics & Advertising

We use cookies and similar technologies to operate the site, analyze usage, and (where permitted) support marketing. You can manage preferences via your browser or at Privacy Choices. Disabling certain cookies may limit functionality.

9) Data Security & Retention

We implement reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is 100% secure. We retain information only as long as necessary for the purposes described or as required by law.

10) Your Privacy Rights (CA, CO, CT, UT, VA & Others)

Depending on your state, you may have rights to access, correct, delete, receive a portable copy, and/or opt out of certain processing (e.g., targeted advertising). To exercise rights, email [email protected] with the subject “Privacy Request.” We will verify your request and respond as required by law. Authorized agents may act on your behalf where allowed. You may appeal a denial by replying “Appeal” to our decision.

California: You also have rights under the CCPA/CPRA. We provide a “Notice at Collection” above and will honor “Do Not Sell or Share” requests if applicable.

11) Children’s Privacy

Our Services are not directed to children under 13 (or under 16 in certain jurisdictions). We do not knowingly collect personal information from children. If you believe a child provided information, contact us to request deletion.

12) International Users

Our Services are intended for users in the United States. If you access the Services from outside the U.S., you consent to the transfer and processing of your information in the U.S., where privacy laws may differ.

13) Do Not Track

Some browsers transmit “Do Not Track” signals. Because no uniform standard exists, we do not currently respond to such signals. We honor applicable state opt-out rights and provide choices at Privacy Choices.

14) Changes to this Policy

We may update this Policy from time to time. The “Effective Date” above reflects the latest version. Material changes will be posted here.

15) Contact Us